Contact

Contact Us

+1 23456 778

Email- Us

fashionmashionhouses@zohomail.com

Address

Panaroma, Hills, Calgary, AB

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Refund Policy

Once a return or cancellation is approved and processed, your refund will be issued to the original payment method.

Refund Timeline:

  • Approved refunds are processed within 3–7 business days

  • Refund amount will exclude any shipping or handling charges (if applicable)

In case of defective or damaged items:

  • We offer full refunds or replacement options, based on customer preference

  • Clear photos/videos of the defect or damage may be required for verification

For any refund-related queries, reach us at [support@pixiumtech.com].

Canceled word on wooden blocks shape

Cancellation Policy

Orders can be canceled within 12 hours of purchase, provided the product has not yet been shipped.

To request cancellation:

  • Email us at [orders@pixiumtech.com] with your order ID and subject line: “Cancellation Request”

  • If the order has already been dispatched, cancellation will not be possible

If canceled successfully, the amount will be refunded to your original payment method within 3–5 business days.

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Return Policy

At PIXIUM, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a 7-day return window from the date of delivery.

Eligibility for Return:
Product must be unused and in original condition

Must include all original packaging, accessories, and invoice
Returns must be initiated within 7 days of receiving the product

Non-returnable items:
Products showing signs of physical damage or misuse
Products without original packaging or missing accessories

To initiate a return, please contact our support team at [support@pixiumtech.com] with your order number and reason for return.