About Us

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About Us

Discover the style you deserve with FMHouse

At FMHouse, we’re not just about creating products; we’re about helping you express your unique style in a way that feels right for you. Inspired by modern design and crafted with care, our pieces are made to fit seamlessly into your life. Based in Scandinavia, we focus on quality and elegance, making sure everything we create is something you’ll love and trust. Whether you’re a busy professional, a creative spirit, or just someone who appreciates great design, FMHouse is here to bring something special to your everyday. Because you deserve more than just the ordinary.

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Our Vision

At FMHouse, our vision is rooted in the simplicity and elegance of Scandinavian design, while staying true to our commitment to global fairness. We strive to create products that are not only sleek and long-lasting but also ethically crafted—without the high price tag that often comes with luxury brands. We believe that great design should be accessible, and that technology should enhance lives, not harm the planet or its people. To us, quality and responsibility go hand in hand.

Excellence in Design

We craft devices that blend elegance with practicality, following Scandinavian design principles of beauty and functionality.

Inclusive Innovation

FMHouse designs with everyone in mind, creating products that are accessible, easy to use, and beneficial for all.

Quality & Responsibility

Each FMHouse product is crafted with long-term value, ethical sourcing, and premium materials for lasting durability and sustainability

Our Mission

To break down barriers

At FMHouse, we create accessible, high-quality products that empower individuals to thrive, no matter their background. We believe technology should be a tool for progress, not a luxury. Our designs prioritize usability, accessibility, and lasting value, ensuring that everyone can benefit from the best in innovation.

When people are equipped with the right tools, they don’t just connect—they grow. From students to entrepreneurs, from first-time users to industry leaders, FMHouse is here to support that journey—one product at a time.

Got a Question About Warranty? We're Here to Help!

All FMHouse products come with a 1-year warranty — no extra cost, no hassle.

Whether it’s a performance issue or a manufacturing defect, we’ve got you covered. Reach out, and our team will make it right.

+88-XXX-XXX-XXXX

support@pixium.com

What is the warranty period for FMHouse products?

All FMHouse products come with a 1-year limited warranty, covering manufacturing defects and hardware-related issues.

Yes! FMHouse devices support dual SIM and a wide range of global 4G bands, making them perfect for international use.

Absolutely. Most FMHouse models support microSD cards up to 1TB, ensuring you’ll never run out of space.

FMHouse smartphones run on the latest Android 14 Go Edition, optimized for smooth performance and security.

Yes, FMHouse devices come with built-in AI Face Unlock, allowing you to access your phone quickly and securely with just a glance.

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Refund Policy

Once a return or cancellation is approved and processed, your refund will be issued to the original payment method.

Refund Timeline:

  • Approved refunds are processed within 3–7 business days

  • Refund amount will exclude any shipping or handling charges (if applicable)

In case of defective or damaged items:

  • We offer full refunds or replacement options, based on customer preference

  • Clear photos/videos of the defect or damage may be required for verification

For any refund-related queries, reach us at [support@pixiumtech.com].

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Cancellation Policy

Orders can be canceled within 12 hours of purchase, provided the product has not yet been shipped.

To request cancellation:

  • Email us at [orders@pixiumtech.com] with your order ID and subject line: “Cancellation Request”

  • If the order has already been dispatched, cancellation will not be possible

If canceled successfully, the amount will be refunded to your original payment method within 3–5 business days.

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Return Policy

At PIXIUM, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a 7-day return window from the date of delivery.

Eligibility for Return:
Product must be unused and in original condition

Must include all original packaging, accessories, and invoice
Returns must be initiated within 7 days of receiving the product

Non-returnable items:
Products showing signs of physical damage or misuse
Products without original packaging or missing accessories

To initiate a return, please contact our support team at [support@pixiumtech.com] with your order number and reason for return.