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Sneaker – Green/White

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McQueen Slick Sneakers

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Pochette To-Go

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Crossbody Bag

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Platform Sandals

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paper money, a calculator and an alarm clock with the word refund.

Refund Policy

Once a return or cancellation is approved and processed, your refund will be issued to the original payment method.

Refund Timeline:

  • Approved refunds are processed within 3–7 business days

  • Refund amount will exclude any shipping or handling charges (if applicable)

In case of defective or damaged items:

  • We offer full refunds or replacement options, based on customer preference

  • Clear photos/videos of the defect or damage may be required for verification

For any refund-related queries, reach us at [support@pixiumtech.com].

Canceled word on wooden blocks shape

Cancellation Policy

Orders can be canceled within 12 hours of purchase, provided the product has not yet been shipped.

To request cancellation:

  • Email us at [orders@pixiumtech.com] with your order ID and subject line: “Cancellation Request”

  • If the order has already been dispatched, cancellation will not be possible

If canceled successfully, the amount will be refunded to your original payment method within 3–5 business days.

Alphabet letter block in word return policy on wood background

Return Policy

At PIXIUM, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a 7-day return window from the date of delivery.

Eligibility for Return:
Product must be unused and in original condition

Must include all original packaging, accessories, and invoice
Returns must be initiated within 7 days of receiving the product

Non-returnable items:
Products showing signs of physical damage or misuse
Products without original packaging or missing accessories

To initiate a return, please contact our support team at [support@pixiumtech.com] with your order number and reason for return.